Figures
| Figure No. | Description | Page No. of the printed Annual Report | |
| Integrated Report | Organisational Overview | ||
| About the Bank | |||
| 1 | Our regional presence and global connectivity | 6 | |
| 2 | A Snapshot of the Bank’s Profile | 7 | |
| Performance Review | |||
| Financial Review 2019 | |||
| 3 | Bank's international operations | 27 | |
| Operating Environment | |||
| Connecting with Stakeholders | |||
| 4 | Our stakeholder engagement process | 28 | |
| 5 |
How we connect with our stakeholders |
29 | |
| 6 | Analysis of Commercial Bank’s external environment | 30 | |
|
Business Model for Sustainable Value Creation |
|||
| 7 |
The Bank’s business model that delivers value to and derives value from the stakeholders, leading to sustainable value creation |
37 | |
| Management Discussion and Analysis | |||
| 8 | Strategic Imperatives | 40 | |
| Prudent Growth | |||
| 9 | Diversification in the Bank | 44-45 | |
| 10 |
Our commitment to prudent growth |
46 | |
| Operational Excellence | |||
| 11 | Employee communication channels | 59 | |
| 12 | Network of delivery points in Sri Lanka | 60 | |
| 13 | Network of delivery points in Bangladesh | 61 | |
| Governance and Risk Management | |||
| How We Govern | |||
| 14 | Key regulatory requirements, voluntary codes, and Corporate Governance Framework elements | 73 | |
| 15 | Governance structure | 75 | |
| 16 | Board composition | 77 | |
| 17 | Other Management Committees | 78 | |
| 18 | Board highlights 2019 | 79 | |
| Risk Governance and Management | |||
| 19 | Three lines of defense | 112 | |
| 20 | Risk governance structure | 114 | |
| 21 | Risk management framework | 115 | |
| 22 | Summary of key risks | 116 | |
| Financial Statements | Notes to the Financial Statements | ||
| 23 | Principal business activities, nature of operations of the Group and ownership by the Bank in its subsidiaries and associate | 149 | |
| 24 | Types of Risk | 154 | |
| 25 | Bank‘s Financial Risk Management Framework | 154 | |
| Supplementary Information | Annex 1: Investor Relations | ||
| 26 | Investor relations channels | 288 | |
Tables
| Table No. | Description | Page No. of the printed Annual Report | |
| Integrated Report | Organisational Overview | ||
| Financial Highlights | |||
| 1 | Financial Highlights | 8 | |
| 2 | Financial Goals and Achievements – Bank | 8 | |
| Performance Review | |||
| Financial Review 2019 | |||
| 3 | Financial soundness indicators | 24 | |
| 4 | Key Performance Indicators – Bangladesh Operations | 25 | |
| Operating Environment | |||
| Material Matters | |||
| 5 | Material matters | 32 | |
| Context for our performance | |||
| 6 | Overview of world economic outlook projections | 33 | |
|
Business Model for Sustainable Value Creation |
|||
| 7 | Statement of Capital position | 38-39 | |
| Management Discussion and Analysis | |||
| Customer Centricty | |||
| 8 | Customer segmentation | 47 | |
| 9 | Channel mix and target market on perceived customer preference | 47 | |
| Operational Excellence | |||
| 10 | Employee by contract and gender | 58 | |
| 11 | Employee by category and gender | 59 | |
| Integrated Report | Governance and Risk Management | ||
| How We Govern | |||
| 12 |
Composition of the Board and attendance |
76 | |
| 13 | Attendance at AGMs | 82 | |
| 14 | Statement of Compliance | 97 | |
| Directors’ Interest in Contracts with the Bank | |||
| 15 | Directors’ Interest in Contracts with the Bank | 109 | |
| Risk Governance and Management | |||
| 16 | Risk profile | 111 | |
| 17 | Maximum credit risk exposure | 117 | |
| 18 |
Distribution of Stage 3 credit impaired loans and advances to other customers as at December 31, 2019 |
119 | |
| 19 | Market risk categories | 121 | |
| 20 | Sensitivity of NII to rate shocks | 122 | |
| 21 |
Interest rate sensitivity gap analysis of assets and liabilities of the banking book as at December 31, 2019 – Bank |
122 | |
| 22 | Liquid asset ratios | 123 | |
| 23 | Key ratios used for measuring liquidity under the stock approach | 123 | |
| 24 | Target and actual capital | 127 | |
| 25 |
Impact on CAR at Minor, Moderate and Severe stress levels: |
128 | |
| Financial Statements | Notes to the Financial Statements | ||
| 26 | Principal business activities and nature of business operations of the Group | 150 | |
| 27 | Basis of measurement | 151 | |
| 28 |
Index of Significant Accounting Policies |
157 | |
| Supplementary Information | Annex 1: Investor Relations | ||
| 29 | Compliance with requirements of the Section 7.6 of the Listing Rules of the CSE | 289 | |
| 30 | Summary of listed securities of the Bank | 290 | |
| 31 | Share price of last five years | 291 | |
| 32 | Sustainable value for investors | 291 | |
| 33 | Information on shareholders’ funds and Bank’s market capitalisation | 292 | |
| 34 |
Number of share transactions (No.) |
292 | |
| 35 |
Number of shares traded (No. ’000) |
292 | |
| 36 |
Information on movement in number of shares represented by the stated capital |
292 | |
| Supplementary Information | 37 | Dividend Information | 294 |
| 38 | Number of ordinary shareholders | 295 | |
| 39 | Composition of shareholders | 295 | |
| 40 | Distribution schedule of number of shareholders and percentage of holding in each class of equity securities | 295 | |
| 41 | The names, number and percentage of shares held by the twenty largest shareholders – Voting shareholders | 296 | |
| 42 | Public shareholding | 296 | |
| 43 | The names, number and percentage of shares held by the twenty largest shareholders – Non-voting shareholders | 297 | |
| 44 | Directors’ shareholding including the Chief Executive Officer’s shareholding | 297 | |
| 45 | Debenture Composition | 298 | |
| 46 | Other ratios | 299 | |
| 47 |
Summary of the Income Statements – Group and Bank – 2019 |
300 | |
| 48 |
Summary of the Income Statements – Group and Bank – 2018 |
301 | |
| 49 | Statement of Financial Position – Group – 2019 | 302 | |
| 50 | Statement of Financial Position – Group – 2018 | 303 | |
| 51 | Statement of Financial Position – Bank – 2019 | 304 | |
| 52 | Statement of Financial Position – Bank – 2018 | 305 | |
Graphs
| Graph No. | Description | Page No. of the printed Annual Report | |
| Integrated Report | Performance Review | ||
| Financial Review 2019 | |||
| 1 | Profit growth | 20 | |
| 2 | Total operating income | 21 | |
| 3 | Impairment charges | 21 | |
| 4 | Profit before and after tax | 21 | |
| 5 | ROE and ROA | 22 | |
| 6 | Composition of total assets | 22 | |
| 7 | Deposits and advances | 22 | |
| 8 | Shareholders’ funds | 23 | |
| Operating Environment | |||
| Context for Our Performance | |||
| 9 | Inflation – CCPI and NCPI | 33 | |
| 10 | Interest rates | 34 | |
| Management Discussion and Analysis | |||
| Prudent Growth | |||
| 11 | Total capital adequacy ratio | 43 | |
| Integrated Report | Leading through Innovation | ||
| 12 | Contribution and utilisation of CSR funds | 55 | |
| Operational Excellence | |||
| 13 | Energy consumption | 57 | |
| 14 | New hires and attrition | 58 | |
| Governance and Risk Management | |||
| Risk Governance and Management | |||
| 15 | Risk weighted assets composition (Group) as at December 31 | 118 | |
| 16 | Risk ratings-wise distribution of loans and advances to other customers | 118 | |
| 17 | Provision cover of the Bank | 118 | |
| 18 | Gross loans and advances to other customers | 118 | |
| 19 | Industry-wise analysis of loans and advances to other customers as at December 31, 2019 | 119 | |
| 20 |
Geographical analysis of loans and advances to other customers by product-wise as at December 31, 2019 |
119 | |
| 21 | Product-wise analysis of loans and advances to other customers as at December 31, 2019 | 120 | |
| 22 | Loans and advances to other customers by tenor-wise as at December 31, 2019 (based on residual maturity) | 120 | |
| 23 |
The concentration of counterparty bank exposures in Sri Lanka as at December 31, 2019 (Fitch ratings-wise) |
120 | |
| 24 |
The concentration of counterparty bank exposures in Bangladesh as at December 31, 2019 (CRAB ratings-wise) |
120 | |
| 25 |
The concentration of cross-border exposure (Sri Lanka and Bangladesh operations) – S & P Rating-wise as at December 31, 2019 |
121 | |
| 26 |
Cross border exposure of the Bank (Sri Lankan and Bangladesh operations) |
121 | |
| 27 | Funding diversification by product | 124 | |
| 28 | Composition of losses – 2019 | 125 | |
| 29 | Operational loss events by category – % of total losses by number of events | 125 | |
| 30 |
Operational loss events by category – % of total losses by value |
125 | |
| Financial Statements Highlights – Bank | |||
| Financial Statements | 31 | Gross income | 135 |
| 32 | Net interest income | 135 | |
| 33 | Net fee and commission income | 135 | |
| 34 | Net gains/(losses) from derecognition of financial assets | 135 | |
| 35 | Profit before tax | 135 | |
| 36 | Profit after tax | 135 | |
| 37 | Total assets | 135 | |
| 38 |
Financial assets at amortised cost – Loans and advances to other customers |
135 | |
| 39 | Financial liabilities at amortised cost – Due to depositors | 135 | |
| 40 | Earnings per share – Basic | 135 | |
| 41 | Interest margin | 135 | |
| 42 | Financial intermediation margin | 135 | |
| Notes to the Financial Statements | |||
| 43 | Liquidity ratios | 275 | |
| 44 | Impact of a rate shock on the net interest income | 282 | |
| 45 |
Sensitivity of Fx Position – Impact of 1% change in Exchange Rate (Sri Lankan Operation) |
284 | |
| Supplementary Information | Annex 1: Investor Relations | ||
| 46 |
Performance of the Commercial Bank’s ordinary voting share in 2019 |
291 | |
| 47 | Share price trend – Ordinary Shares – Voting | 291 | |
| 48 | Share price trend – Ordinary Shares – Non-voting | 291 | |
| 49 | Shareholders’ funds and Bank’s market capitalisation | 292 | |
| 50 | Number of transactions (No. ’000) | 292 | |
| 51 |
Number of shares traded (No. Mn.) |
292 | |
| 52 | Dividend per share | 294 | |